How can we help you today?
Browse our most common questions below, or reach our team directly. We typically respond within a few hours on business days.
Notmining provides platforms to gain visibility into digital impersonation and brand misuse. The Platform focuses on domains and web, with hunting from threat intel feeds, word and content similarity detection, generic phishing, newly registered domain and permutation analysis, visibility into data exposure and dark web signals, and discovery of the customer’s own infrastructure. Guard focuses on social media and marketplaces, including fake profiles, comments, counterfeit products and other assets analyzed with AI support. Findings are available in the dashboard and via email alerts so your team can review them and decide next steps.
You can get started quickly, but there is usually a short configuration step: you define the primary domain and one or more brand keywords (and, if applicable, additional references such as official handles). Monitoring then begins and can be tuned to your brand. If you prefer, the Notmining team can guide you through the setup.
No. Notmining is designed for business, marketing and operations teams as well as security professionals. All alerts are written in plain language with clear context and recommended actions — no security expertise required.
The Notmining Platform focuses on domains and web: it combines word and content similarity detection, artificial intelligence with an estimated maliciousness probability score, generic phishing using common campaign terms, newly registered domain and permutation analysis, hunting from threat intel feeds, visibility into data exposure and dark web signals, discovery of the customer’s own infrastructure and defacement detection. Notmining Guard focuses on social media and marketplaces, helping identify fake profiles, comments, counterfeit products and other assets that may be misusing a brand, with AI-assisted analysis. The Notmining Suite combines both into a unified environment.
Yes. Notmining supports monitoring multiple brands, domains and social handles from a single account. Contact our team to discuss multi-brand coverage options for your specific needs.
Notmining Guard can help review assets across the main social platforms and marketplaces relevant to your brand. Exact coverage depends on your use case and configuration, so if you need to confirm a specific platform, contact support and we'll guide you.
The Platform combines multiple signals to help detect suspicious domains and URLs: word similarity, content similarity, hunting from threat intel feeds, generic phishing using common campaign terms, newly registered domain and permutation analysis, signals associated with data exposure and dark web, and artificial intelligence that provides an estimated maliciousness probability score. This gives you visibility into assets worth reviewing without depending only on the domain name.
Discovery reviews the customer’s own infrastructure for the configured domains, including email configuration, SSL certificates, web server and subdomains. Its goal is to expand digital perimeter visibility and add more technical context to each finding.
Yes. It includes an OPS API for platform administration and data collection, and another API to export verified domains and feed SIEMs, MISP or other security tools.
It depends on the finding type. For example, in Guard the alert shows key profile details available: profile image, follower count, description and profile link. In Platform, the alert includes the detected domain or asset, useful review signals, and an estimated maliciousness probability score calculated with artificial intelligence. If you need help interpreting an alert or defining your response workflow, support can guide you.
Yes. The Platform can help detect unauthorized changes on public pages (defacement) and generate alerts so your team can review what changed and which pages are affected. Coverage depends on how you configure the URLs/assets to monitor, and support can help you tune it.
Notmining offers subscription plans for the Platform, Guard and Suite, as well as one-time standalone products (Discovery Report, Data Exposure Scan, Threat Analysis). An SMB plan is available for small businesses. Contact our team for current pricing details.
Yes. The Discovery Report is available as a one-time purchase with no subscription required — giving you a complete picture of your brand's current digital exposure before committing to ongoing monitoring. You can also book a demo to see the platform live.
Subscription plans are billed annually with transparent, predictable pricing and no hidden fees. Contact our team for a tailored quote based on your brand coverage requirements.
Yes. The Notmining Partner Program offers recurring commissions and attractive partner pricing for resellers and technology partners. Visit our Partnership page to learn more.
The platforms perform periodic reviews and, when a finding appears, an alert is generated. Timing depends on the signal type and your configuration. By default, you'll receive email alerts; if you need help tuning frequency or scope, support can guide you.
Yes, you can configure alert recipients and criteria based on your use case. By default, notifications are delivered via email. If you need integrations or a specific notification workflow, contact support and we'll advise on the best setup.
Review the finding in the dashboard or via email and confirm whether it requires action. The next step is typically to report the asset on the relevant platform (for example, a social media account) or follow your organization's internal process. If you need guidance on workflow configuration or how to report effectively, open a ticket and the Notmining team will help.
Notmining is designed to reduce noise and help you prioritize, but findings should be reviewed in context. Configuration (domain, keyword and criteria) impacts precision. If you see noise or need to refine scope, support can guide you in tuning the setup.
You can invite team members from your account settings. Each member can be assigned a role with appropriate permissions. Contact support if you need help configuring team access for your organization.
Use the "Forgot password" link on the login page to receive a reset email. If you don't receive it within a few minutes, check your spam folder or contact support at support@notmining.com.
Subscription plans are annual. You can cancel renewal before the next billing cycle. Contact our team at support@notmining.com to manage your subscription or discuss your options.
Reach us directly
Our team is available on business days and typically responds within a few hours.