Privacy Policy

General information

Who is the data controller?

Source and categories of data processed

Source: the data we process comes directly from the data subject and is obtained via email, phone or web forms.

The categories of data we process are:

• Identification data: name
• Contact data: email

Purpose and legal basis for processing

Website contact forms

The data we request through our web forms will be processed to handle your inquiry, request for information or to send you a requested quote.

Legal basis: GDPR Art. 6(1)(b). Processing is necessary to take steps at the request of the data subject prior to entering into a contract.

Contact and newsletter subscription forms

With your prior consent, we will process the data provided through our web forms and newsletter subscription forms to send you promotional information and other communications related to our services and activity via email, phone or postal mail.

Legal basis: GDPR Art. 6(1)(a). The data subject has given consent for this specific purpose.

Records of consent

If you give your consent for us to send you promotional information or other communications of interest, we will keep a record of your consent to comply with legal obligations.

Legal basis: GDPR Art. 7 (conditions for consent) and GDPR Art. 6(1)(c).

Retention of personal data

Your data will be kept for the legally established periods depending on the purposes for which it was obtained:

• Pre-contractual steps: your data will be kept for a maximum period of one year from the date it was obtained. After that period, it will be deleted from our systems.
• Consent: we will keep your data for as long as strictly necessary to fulfill the purposes for which consent was obtained, until it is no longer necessary or until you withdraw your consent.
• Legal obligation: if you withdraw your consent, we will keep a record of it for the statutory limitation period established under data protection law.

Disclosure of your data to third parties

We do not disclose your personal data to third parties, except when required by applicable law. For example, if requested, your data may be disclosed to the Spanish Data Protection Agency.

Additionally, and only when necessary, your data may be processed by external professionals who provide auxiliary services required for our activity, such as web hosting providers, database management tools and IT support.

International data transfers

We do not transfer your personal data to countries outside the European Economic Area (EU, Iceland, Liechtenstein and Norway), nor to international organizations.

Your data protection rights

You have the following rights in relation to your personal data:

• Right to request access to your personal data.
• Right to request rectification or erasure.
• Right to request restriction of processing.
• Right to object to processing.
• Right to data portability.
• Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You can object to processing of your data for commercial or advertising purposes by emailing info@fort5d.com.

You may exercise your rights by sending an email to info@fort5d.com or a letter to: Avda. de Mijas, 44 0 5º A, 29640 Fuengirola, Málaga (Spain).